The Shared Technology project provides individuals with a summary of
the technologies that are likely to have an impact in a range of industries
in the next five years to 2008. The industries included in this "Shared
Technology" project are:
Automotive
Building and Construction
Engineering
Electrical
Electronics
Information Technology
Telecommunications
This project has canvassed the thoughts of a number of employees and
managers in Australian enterprises and organisations. The data collected
from these individuals regarding the emerging technologies has been
compared with the outcomes of similar projects in other countries. Each
of the technologies identified are explained within the report and referenced.
The concept for this project originated during discussions with the
Australian National Training Authority (ANTA) and the ElectroComms &
EnergyUtilities Qualifications Standards Body (EE-Oz) who are the developers
of a number of electrotechnology related training packages. The intention
was to be able to provide training providers with information regarding
the new technologies that are emerging across these industries.
Data gathering was done in three steps. Firstly, a group of 30 individuals
were selected in Western Australia to provide information on the types
of new technologies likely to impact in their industry. Secondly, from
the content of these interviews there was a process of gathering documentation
regarding these technologies. The third stage was the verification of
the identified technologies using a larger group of contributors with
another 80 interviews conducted.
These interviews and literature searches provided a list of technology
areas. These are:
- Skills relating to understanding computer networking are to be
shared by all industries included in this study; ·
- An understanding of the use and management of wireless communications
will be increasingly required by people working in these industries;
·
- Devices in all industries will become increasingly more powerful
in processing and distributing data; and, ·
- The generation of electricity for grid and non-grid connections
will become more decentralised and involve operatives in a number
of these industries.
There is continuing concern expressed by employers regarding the ability
of existing workers to be able to learn new skills. This remains an
important human variable that will facilitate or impede the adoption
of new technologies. Managers of enterprises will continue to make or
avoid investment decisions relating to these technologies.
Change in technology use is evident in all the industries studied
but planning for this change is not necessarily in existence. Many observers
of technology and innovation have recognised that change is a normal
process and have repeatedly called for industries and other supporting
organisations to be prepared for change and to anticipate change.
This project has identified the new technologies that will be evident
in the next five years. The use of the data in this report will be of
benefit to those who will be reviewing the training packages in these
industries.
The data in this report will also be of benefit to those developers
of new standards who may be working with today's technology and not
aware of the new technologies that are soon to be evident. A failure
to consider these developing technologies may see the training packages
and standards "age" more quickly than is necessary.
There are four themes that have emerged from this project. These are:
- There is an undeniable move from closed, vendor-controlled information
systems to systems that are open and based upon international standards.
These systems are more closely aligned to traditional information
technology computer networks and use many of the basic protocols and
processes.
- There is the need for managers and employees to learn about these
new technologies in order to plan and anticipate their impact on the
day-to-day processes in the workplace. However an individual must
first be able to recognise those addition skills and knowledge bases
that are required.
- Training is available for these technologies but the source of
the training is not necessarily seen as being associated with the
incumbent industry. Large training providers may have the necessary
ability within their organisation to provide training but may need
to develop intra-organisational links to manage this training.
- Managers see new entrants who have the necessary "soft skills"
as more valuable to the organisation as these entrants do not have
to unlearn the existing work processes and knowledge bases but it
is the existing workers who have the expertise to be able to work
across legacy systems and within the new technology. However training
needs to be made available for these individuals in a way that is
user friendly.
While this project has been able to identify those technologies that
are impacting upon the business processes of the industries involved,
planning needs to be undertaken to enable Australia to meet these challenges.
Therefore, a range of issues require further attention. These are: